Terms and Conditions of Use
Welcome to suitedsystems.com (hereinafter “the website”). These terms and conditions of use govern the access to and use of suitedsystems.com. Access to and use of this website, as well as the purchase of products on the website, are based on the assumption that these terms and conditions of use have been read, understood and accepted by you. This website is managed and maintained by SIA Movilog, with registered offices at Plienciema Street 16, LV-2167, Marupe, Latvia, with business registration number and VAT number 40203370382.
These general terms and conditions of use are governed by Latvian law. Requests for further information can be sent to the following email address: [email protected].
The access to and use of suitedsystems.com – including a display of webpages, communications with SIA Movilog, downloading product information and making purchases on the website – are carried out by our users exclusively for personal purposes, and should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of suitedsystems.com and its contents. SIA Movilog shall not be considered liable for any use of the website and its contents that is not compliant with the laws and regulations in force, without prejudice to SIA Movilog liability for intentional torts and gross negligence.
In particular, you will be liable for communicating information or data which is not correct, false, or concerning third parties in the event that such third parties have not given their consent, as well as for any improper use of such data or information.
2. Intellectual Property Rights
All content included on this website, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, webpages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of SIA Movilog and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of SIA Movilog
SIA Movilog shall have the exclusive right to authorize or prohibit at their sole discretion any reproduction, publication, distribution, display, modification, the creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. SIA Movilog shall have the right, at any time, to claim the authorship of any Content posted on this website and to object to any use, distortion, or other modification of such Content.
Any reproduction, publication, distribution, display, modification, the creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by SIA Movilog shall be carried out by you for lawful purposes only and in compliance with all applicable laws.
3. Links to Other Web Sites
4. Disclaimer on Content
SIA Movilog does not guarantee that the contents of the website are appropriate or lawful in other countries outside Latvia. However, in the event that such contents are deemed to be unlawful or illegal in some of these countries, please do not access this website and, where you nonetheless choose to access it, we hereby inform you of your use of the services provided by suitedsystems.com shall be your exclusive and personal responsibility. SIA Movilog has also adopted measures to ensure that the content of suitedsystems.com is accurate and does not contain any incorrect or out-of-date information. However, SIA Movilog cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law.
Moreover, SIA Movilog cannot guarantee that the website will operate continuously, without any interruptions or errors due to the connection to the Internet. In the event of any problem in using our website, please write to the following e-mail address: [email protected]. An SIA Movilog representative will be at your disposal to assist and help you to restore your access to the website as far as possible. The dynamic nature of the Internet and web content may not allow suitedsystems.com to operate without any suspensions, interruptions, or discontinuity due to updating the website. SRC Brsa Ltd. has adopted adequate technical and organizational security measures to protect services on suitedsystems.com, the integrity of data and electronic communications in order to prevent unauthorized use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data, and confidential/non-confidential information regarding users of suitedsystems.com, and to avoid unauthorized or unlawful access to such data and information.
5. Terms and conditions of sale
Request for further information can be made by writing to the address: [email protected]
5.1 Our business policy
5.1.1 The Vendor offers products for sale on suitedsystems.com and its e-commerce business services are available exclusively to its end users. “Customer” shall mean any person who buys goods or services from SIA Movilog.
5.1.2 The Vendor reserves the right not to process orders received from users which does not comply with the Vendor’s business policy.
5.1.3 These general terms and conditions of sale (together with the documents referred to herein) regulate the offer, transmission and acceptance of purchase orders relating to products on suitedsystems.com between the users of suitedsystems.com and the Vendor.
5.1.4 The general terms and conditions of sale do not regulate the supply of services or the sale of products performed by third parties that are on suitedsystems.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of suitedsystems.com and third parties.
5.2. How to execute a contract with the Vendor
5.2.1 To place an order for the purchase of one or more products on suitedsystems.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
5.2.2 The order form contains a summary of these general terms and conditions of sale, information on the main characteristics of each product ordered and the corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, the shipping terms for the purchased products, the shipping and delivery costs and the terms and conditions for returning purchased products.
5.2.3 An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.
5.2.4 Before submitting your order form for the purchase of products, you will be asked to carefully read the general terms and conditions of sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.
5.2.5 The order form will be filed in our database for the time required to process your order and as provided by law. You will receive an order confirmation email, including purchased products, prices and invoice.
5.2.6 Before submitting the order form, you will be asked to identify and correct possible input errors.
5.2.7 English is the language used for executing contracts with the Vendor.
5.2.8 After your order form has been submitted, the Vendor will process your order.
5.2.9 The Vendor may not process purchases when there are not sufficient guarantees of solvency when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on suitedsystems.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.
5.2.11 Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form (the general terms and conditions of sale, the products main characteristics, detailed information on the price, terms of payment, the return policy, and shipping costs).
5.3 Guarantees and product price indication
5.3.1 The Vendor does not sell flawed products or products of lower quality than the corresponding market standards.
5.3.2 The main characteristics of products are shown on suitedsystems.com on each product page. The products offered for sale on suitedsystems.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.
5.3.3 Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before proceeding with the order.
5.3.4 Orders made from a country different from the one you are shipping to, or to addresses to which the Vendor cannot ship, might be automatically cancelled.
5.3.5 All products sold by suitedsystems.com come with an identification tag attached with a disposable seal. When trying on the products you should not remove or alter the tag or seal from the purchased products should you wish to return the purchased product.
5.4.1 Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
5.4.2 In case of payment by credit or debit card, our payment system ensures secure transactions since all financial information (credit card number, expiry date, etc.) goes directly to Worldline Latvia, which, thanks to a SecureCode ® /3-D Secure® based specifications, guarantees the security of online transactions. Such financial information will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police.
5.5 Customer service
Please use our contact page to request further information or to get in touch with a customer service representative.
5.6 Customer rights and the cooling-off period
5.6.1 If you are a Customer, you may cancel your contract with the Vendor in relation to products purchased from suitedsystems.com, without any penalty and without specifying the reason, by notifying the Vendor in writing within fourteen (14) working days, beginning with the day after you received the products. In this case, you will receive a full refund of the price of the products.
5.6.2 You should return the products to the Vendor within fourteen (14) working days from the date you have received the product. The products have to be returned in the same condition in which you received them, and all expenses related to customs and shipping are covered by the customer. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
5.6.3 To return the products you should notify us within fourteen (14) working days, (beginning with the day after you received the products) by writing an e-mail to [email protected]. You should keep a record of your cancellation notice. The products should not have been used, worn, washed or damaged – if there are any stains to be found on the product, it is considered as worn, and we can keep the right to deny the refunding procedure. The identification tag should still be attached to the products with the disposable seal; the products should be returned in their original packaging and returned to the Vendor within fourteen (14) working days from the receipt.
5.6.4 If you return the order within the fourteen (14) working days, we will process the refund due to you as soon as possible and, in any event within thirty (30) days of the day on which you gave notice of your return. The Vendor will refund the price of the product in full. You will be responsible for the cost of returning the products to us, provided that the reason for the return is not because of an error on our part or because the item is faulty or defective.
6. Returns policy
You can return the products to the Vendor by:
- packaging the relevant products securely and sending them to the Vendor. For your protection, we recommend that you use a courier service if you choose to return the goods other than via the pre-paid mechanism and approved courier;
- or by bringing it to the Vendor’s office in Latvia at Mārupe, Plieņciema Street 16, LV-2167, within fourteen (14) working days from the receipt.
6.1 Items returned because they are damaged, defective or incorrect
6.1.1 If you are returning a product because of an error on our part or because it is damaged or defective, you can:
- return it by bringing it to the Vendor's office in Latvia at Plienciema Street 16, Marupe, LV-2167;
- contact Vendor and agree on organization a courier to your address to pick up the damaged or faulty items and coverage of the costs of returning it to us or agree on different delivery method.
6.1.2 The Vendor will not cover the costs of returning damaged or faulty items without prior agreement on delivery method and costs.
6.1.3 You must notify the Vendor of an error in respect of the products delivered or of a damaged or defective product within fourteen (14) days of receipt; if a product becomes faulty after the thirty (30) days please contact us to obtain further returns information. You must return the products in the same condition in which you received them. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
6.1.4 To return the products you should notify us in writing as soon as practicable and in any event within fourteen (14) working days at [email protected]. You should keep a record of your return notice; the products should not have been used, worn, washed or damaged; the identification tag should still be attached to the products with the disposable seal; the products should be returned complete and unused, with their original packaging.
6.1.5 The Vendor will examine all products returned as damaged or defective and will notify you of your refund via e-mail within a reasonable period of time. We will usually process any refund due to you as soon as possible and, in any event, within thirty (30) days we will confirm to you via e-mail that you are entitled to a refund for the damaged or defective product.
6.1.6 Subject to acceptance by the Vendor of the damaged or defective goods, products returned by you because they are damaged or defective will be refunded in full, including the cost of delivery to the Vendor. In the event that the Vendor finds no fault with the returned products, you will be notified that the returned products cannot be accepted and you may elect to have the products re-delivered to you. If you do not accept re-delivery, the Vendor reserve the right to retain the products and the purchase price and recover the Vendor’s fees and expenses from you.
6.1.7 If the recipient of the products indicated in the order form is different from the individual who made the payment for such products, the amount paid for returned items shall be refunded by the Vendor to the individual who made the payment.
6.1.8 The value date for the credit shall be the same as the value date of the original debit and consequently, you shall not suffer interest losses.
6.1.9 We will usually refund any money received from you using the same method originally used by you to pay for the purchase.
6.1.10 The Vendor will refund the price of the products in accordance with the applicable time frame mentioned before. The Vendor shall not be responsible for any delay that is beyond its control, including for delays caused by the method of purchase or refund, including by way of example delays caused by credit or debit card companies’ refund policies.
6.1.11 It is not possible to return an item in exchange for another.
6.2 Refund times and procedures
After the Vendor has received the returned products and checked that the products meet all requirements mentioned in Article 6.1 of “Return policy”, you will receive an e-mail that the returned products have been accepted. Whatever the form of payment you used (credit/debit card), the refund procedure may start anytime within 30 days from when the Vendor was informed of your decision to exercise your right to return the purchased products. The time period for refunding the amount you paid for purchasing the returned products depends on the payment type used. For a purchase by credit/debit card, refund time will depend on the credit card company policies – usually up to 5 working days.
We would like to assure you, however, that the value date for the credit will coincide with the date of the original payment; therefore you will not suffer any interest loss.
6.3 Identification tag
All products sold by the Vendor include an identification tag with a disposable seal. Please try on the products without removing the tag and seal. Returned products without the tag or seal will not be accepted.
7. Shipping sales policy
Due to the processing of a huge number of orders, the items can be shipped within 8 working days. Our team does its best to ship the ordered items before this period has passed.
8. Amendments and updates
These terms and conditions may be amended from time to time due to new laws and regulations or other reasons. The new terms and conditions shall be effective as of the date of publication on suitedsystems.com.
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